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We want you to be fully satisfied with your purchase. When returning any unused items, please print out your order or write on a piece of paper your order #, name, address, phone number, and reason for return. This will help us issue a refund or send out a replacement ASAP upon receipt of the returned merchandise. All returns must be made within 14 days of purchase or delivery date and items must be unused and in resellable condition. You are responsible for return shipping charges. No Returns on Stand Up Paddle Boards or Clearance Items. If you have a problem with your board, please contact us immediately at LasOlasPaddleBoards@gmail.com and provide as much information about the issue along with pictures as possible. Please contact us beforehand, as unsolicited returns will not be accepted.
Returns of any UNUSED items “except paddle boards” are accepted within 14 days of invoice date for a full refund excluding shipping. Items must be returned in original packaging with all manuals, tags, etc. Merchandise returned that looks used or without all original packaging is subject to a restocking fee.
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Reservations are strongly encouraged. Walk ins are welcome but we can not guarantee we will have a boat for you. Please check our website or call ahead to check availability.
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We have metered parking for $3 per hour in front of the store. You may also choose to park one block south of the store along the street for FREE.
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Depends on your date of Birth.
For the Mini-Power Boats you NEED a boaters license if you were born on or after January 1, 1988. If you were born in 1987 or earlier you do NOT need a license. If you were born in 1988 or after you NEED a license. If you are 17 or younger you must be the passenger.
You can get a temporary boaters license for $9.99 by clicking this link: Temporary Florida Boaters Certificate
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Drivers must be 18 years of age or older. Passengers can be any age. Drivers born on or before January 1, 1988 or those that have a boaters license may rent our Mini-Powerboats.
Drivers born on or after 1/1/1988 must have a boaters license. You can get a temporary boaters license for $9.99 by clicking this link: Temporary Florida Boaters Certificate
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Probably not but we can not guarantee it. You are sitting very close to the water and may get wet in choppy conditions. We also can not guarantee you will not get wet due to weather conditions.
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You can be your own captain. Fort Lauderdale has 165 miles of navigable waterways to explore! But in 1-3 hours you will have plenty of time to explore the canals along Las Olas Boulevard, cruise past the Sand Bar, explore the New River, go through the high rises in Downtown Fort Lauderdale. We do not allow our boats to go under the 17th Street Causeway Bridge. Our boats are NOT permitted/allowed to go to the ocean or Port Everglades.
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Yes, all safety equipment required by the Coast Guard is on board. We have life vest from infant to large adult. You may also choose to use your own life vest.
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Yes – please bring a towel to place on the seats for your doggie! We have a few life vest for your dog.
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Yes – but alcohol is not allowed.
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No – please stay in the boat at all times for your safety.
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No, you are only allowed to enter or exit the boat from our dock for your safety.
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Depends on a few factors. Rider weight and motor size. We have 2 different boats.
The family cruiser will go 7-10 MPH max.
The Mini-Powerboats can go up to 15 – 20 MPH.
We do NOT promote our boats as “Speed Boats” they are “Mini-Power Boats”.
Keep in mind – just because the boat can go fast does not mean you can LEGALLY go fast. If you rent a Corvette, that doesn’t mean you can legally go 100 MPH. Know your speed limits!
There are also different speed limits for Manatee season, weekdays, weekends or holidays. You can NOT legally go fast on weekends or holidays in Fort Lauderdale.
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Check out our Buyer’s Guide here!
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YES! However warranties vary by manufacturer.
We offer the following limited warranty against any defect in workmanship or materials. This limited warranty excludes the following:
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Boards that show impact or abuse, damage due to heat exposure including but not limited to direct sun exposure, extended amount of time in a car, board bag, etc.
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Previous Repairs
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Broken Boards
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Boards with signs of improper care or handling
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Incidental Damage
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Unreasonable Use
EXCESSIVE HEAT WARNING :
Do not expose your SUP board to excessive heat or sunlight when not in use. Whenever you are not using your SUP board (either during storage or transport to/from the beach) particular care and attention should be made to protect the board from the sun and heat. Excessive exposure to the sun and/or heat can result in the following unavoidable and undesirable consequences to particularly the deck pad which can become :
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Distorted in size and/or quality
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Unreasonable Use
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Significant fading of the color
These undesirable consequences are not covered under the Warranty as they are due to a user or storage problem, and are not related to the manufacturing or material quality of your product.
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